Services
Review Requests
Happy customers mean to leave a review. Then life gets busy.
After each job, your customer gets a friendly text asking how it went. Happy customers are pointed to your Google page, and if something wasn't right, you hear about it first and get the chance to fix it.
- After the job, your customer gets a text asking how it went.
- This customer wasn't fully happy, and taps three stars.
- They're asked what could be better. It comes straight to you.
- You put it right.
- Later, you ask them to rate you again.
- This time it's five stars, and they share it.
- Their review shows up on your public review page.
A day without it, and a day with it
Without it
- MonYou finish a job. The customer says they'll leave a review.
- FriThey forget.
- LaterThe only reviews that come in are from people with something to complain about.
With Anvil
- MonYou finish a job. A friendly text asks how it went.
- MonA happy customer taps through to your Google page.
- TueAn unhappy one tells you first, and you get the chance to sort it out.
What you get
Ask While It's Fresh
The request goes out just after the job.
Polite Reminders
A couple of short follow-ups if they don't get to it, then it stops.
Problems Come To You First
If a job didn't go to plan, the customer can tell you directly.
Every Customer Gets Asked
Requests go to all your customers, not a hand-picked few.
Questions
Which review sites does it work with?
Google is the main one for most trades. We'll set it up for the review page that matters most to you.
Can unhappy customers still leave a public review?
Yes. Every customer can review you wherever they like. The feedback step just gives you the chance to hear about problems and fix them.
Do texts and calls cost extra?
Texting and calling are charged by use, so the cost depends on how busy you are. We'll go through what to expect for your business on the call, before anything is set up.
Want this working for your business?
Book a quick call. We'll talk through your trade and your area, and what it would cost.